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The secret to boosting customer satisfaction

Posted by on Oct 20, 2014

The three Cs of customer satisfaction: Consistency, consistency, consistency It may not seem sexy, but consistency is the secret ingredient to making customers happy. However, it’s...

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Party 2015

Posted by on Dec 15, 2015

Veliko zadovoljstvo nam je bilo pozvati prijatelje i partnere tvrtke PROAGO na sjajnu zabavu u restoran Mostovi u GREEN GOLD CENTRU u Zagrebu. Osim ugodnog ambijenta, uživali smo u...

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Are you making one of these coaching mistakes?

Posted by on Sep 15, 2014

Considering Coaching to Support Learning? Be Sure to Avoid These Common Mistakes Coaching helps an individual take something they’ve learned and turn it into new behaviors—and...

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Poslovno savjetovanje

Četiri najučinkovitija načina kako vođe rješavaju probleme

Posted by on Jul 10, 2014

S toliko se mnogo problema danas suočavamo u našim životima i na poslu,  i čini se kako nikada nemamo dovoljno vremena rješiti svaki od njih bez nošenja s nekom vrstom...

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Nedavne objave

Five mind-blowing lessons – TED talks

Five mind-blowing lessons – TED talks

What does it take to be happy? How do you motivate the people who work for you to do their best? How do you know what is and isn’t real in the world around you? You may think you know the answers to all these questions, but watching the 20 most popular TED talks of all time will likely change your mind. With speakers like Bill Gates and Sting to choose from,...

Do you really understand how your business customers buy?

Do you really understand how your business customers buy?

B2B purchasing decisions increasingly trace complex journeys, challenging the long-standing practices of many sales organizations. The CEO of a major supplier to the telecom industry was frustrated. An initiative to increase sales volumes and shift the company’s product mix to higher-value components was stalling, and not for lack of effort. With support from a...